EcoDryEnergy Ltd Privacy Notice Rev B March 2024
PRIVACY NOTICE
BACKGROUND:
EcoDryEnergy understands that your privacy is important to you and that you care
about how your personal data is used. We respect and value the privacy of all of our
customers and will only collect and use personal data in ways that are described
here, and in a way that is consistent with our obligations and your rights under the
law.
1. Information About us
EcoDryEnergy, a limited company registered in England under company number
9075900, registered address: 23 Cottesbrooke Park, Daventry, NN11 8YL
For all enquiries regarding privacy, please contact:-
Email: accounts@ecodryenergy.co.uk
Telephone number: 01327 829529
Postal Address: 23 Cottesbrooke Park, Daventry, NN11 8YL
2. What Does This Notice Cover?
This Privacy Information explains how we use your personal data: how it is collected,
how it is held, and how it is processed. It also explains your rights under the law
relating to your personal data.
3. What is Personal Data?
Personal data is defined by the General Data Protection Regulation (EU Regulation
2016/679) (the “GDPR”) as ‘any information relating to an identifiable person who can
be directly or indirectly identified in particular by reference to an identifier’.
Personal data is, in simpler terms, any information about you that enables you to be
identified. Personal data covers obvious information such as your name and contact
details, but it also covers less obvious information such as identification numbers,
electronic location data, and other online identifiers.
The personal data that we use is set out in Part 5, below.
4. What Are My Rights?
Under the GDPR, you have the following rights, which we will always work to uphold:
a) The right to be informed about our collection and use of your personal data.
This Privacy Notice should tell you everything you need to know, but you can
always contact us to find out more or to ask any questions using the details in
Part 11.
b) The right to access the personal data we hold about you. Part 10 will tell you
how to do this.
c) The right to have your personal data rectified if any of your personal data held
by us is inaccurate or incomplete. Please contact us using the details in Part
11 to find out more.
d) The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose
of any of your personal data that We have. Please contact us using the details
in Part 11 to find out more.
e) The right to restrict (i.e. prevent) the processing of your personal data.
f) The right to object to us using your personal data for a particular purpose or
purposes.
g) The right to data portability. This means that, if you have provided personal
data to us directly, We am using it with your consent or for the performance of
a contract, and that data is processed using automated means, you can ask
us for a copy of that personal data to re-use with another service or business
in many cases.
h) Rights relating to automated decision-making and profiling. We do not use
your personal data in this way
i) For more information about our use of your personal data or exercising your
rights as outlined above, please contact us using the details provided in Part
11.
Further information about your rights can also be obtained from the Information
Commissioner’s Office or your local Citizens Advice Bureau.
If you have any cause for complaint about our use of your personal data, you have
the right to lodge a complaint with the Information Commissioner’s Office.
5. What Personal Data Do You Collect?
We may collect some or all of the following personal data (this may vary according to
your relationship with us):
Name;
Address;
Email address;
Telephone number;
Business name;
Job title;
Payment information;
6. How Do You Use My Personal Data?
Under the GDPR, we must always have a lawful basis for using personal data. This
may be because the data is necessary for our performance of a contract with you,
because you have consented to our use of your personal data, or because it is in our
legitimate business interests to use it. Your personal data may be used for one of the
following purposes:
Providing and managing your account.
Supplying our products to you. Your personal details are required in order for
us to enter into a contract with you.
Communicating with you. This may include responding to emails or calls from
you.
Supplying you with information by email and post that you have opted-in to.
Note you may unsubscribe or opt-out at any time by contacting us by email.
With your permission and/or where permitted by law, we may also use your personal
data for marketing purposes, which may include contacting you by email or telephone
or post with information, news, and offers on our products. You will not be sent any
unlawful marketing or spam. We will always work to fully protect your rights and
comply with our obligations under the GDPR and the Privacy and Electronic
Communications (EC Directive) Regulations 2003, and you will always have the
opportunity to opt-out.
7. How Long Will You Keep My Personal Data?
We will not keep your personal data for any longer than is necessary in light of
the reason(s) for which it was first collected. Your personal data will therefore be
kept for the following periods (or, where there is no fixed period, the following factors
will be used to determine how long it is kept):
Personal data, unless required by law will be deleted within 2 years;
8. How and Where Do You Store or Transfer My Personal Data?
We will only store or transfer your personal data in the UK. This means that it will be
fully protected under the GDPR.
9. Do You Share My Personal Data?
We may sometimes contract with the third parties to supply products to you on our
behalf. These may include payment processing, delivery, and marketing. In some
cases, those third parties may require access to some or all of your personal data that
we hold.
If any of your personal data is required by a third party, as described above, we will
take steps to ensure that your personal data is handled safely, securely, and in
accordance with your rights, our obligations, and the third party’s obligations under
the law, as described above in Part 8.
In some limited circumstances, we may be legally required to share certain personal
data, which might include yours, if we are involved in legal proceedings or complying
with legal obligations, a court order, or the instructions of a government authority.
10. How Can I Access My Personal Data?
If you want to know what personal data we have about you, you can ask us for details
of that personal data and for a copy of it (where any such personal data is held). This
is known as a “subject access request”.
All subject access requests should be made in writing and sent to the email or postal
addresses shown in Part 11.
There is not normally any charge for a subject access request. If your request is
‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a
fee may be charged to cover our administrative costs in responding.
We will respond to your subject access request within one month of receiving it.
Normally, we aim to provide a complete response, including a copy of your personal
data within that time. In some cases, however, particularly if your request is more
complex, more time may be required up to a maximum of three months from the date
we receive your request. You will be kept fully informed of our progress.
11. How Do I Contact You?
To contact us about anything to do with your personal data and data protection,
including to make a subject access request, please use the following details :-
Email: accounts@ecodryenergy.co.uk
Telephone number: 01327 829529.
Postal Address: 23 Cottesbrooke Park, Daventry, NN11 8YL
12. Changes to this Privacy Notice
We may change this Privacy Notice from time to time. This may be necessary, for
example, if the law changes, or if we change our business in a way that affects
personal data protection.
Any changes will be made available on our website within 7 days.